Jefferson County 911 Receives Life-Saving Location from Apple for 9-1-1 Calls Via the RapidSOS NG911 Clearinghouse

Jefferson County 911 will be receiving fast and accurate device location data for 9-1-1 calls from Apple devices via the RapidSOS NG911 Clearinghouse.

The first and most important question in every 9-1-1 call is “What’s the location of your emergency?” Knowing the caller’s location is the first step to dispatching live-saving emergency responders. Jefferson County 911 always strives to provide the best possible 9-1-1 service to its constituents and has upgraded its systems to integrate with the RapidSOS NG911 Clearinghouse.

With this Next Generation technology, Jefferson County 911 will be able to access a caller’s location quickly and securely, using a robust parallel data path for location data from Apple devices. Apple location is integrated into Jefferson County 911’s existing 911 call-taking software, providing invaluable information seamlessly to call-takers and dispatchers as they work to send callers appropriate help quickly.

Having the location information at the fingertips of our call takers and dispatchers is a great asset to our community. When seconds count, this information will improve response times of our emergency responders. We are very excited to be a part of this technology improvement.

“Jefferson County 911 is leading the way in Next-Generation-911 technology advancements,” said RapidSOS CEO, Michael Martin. “We are thrilled to provide Jefferson County 911 calltakers and dispatchers with the information they need to get citizens help quickly in an emergency, saving lives and property.”

The NG911 Clearinghouse is a centralized and secure location information server that is purpose-built for Next Generation 9-1-1. In addition to Apple devices, it also supports a variety of other devices and applications that are free to the general public. Jefferson County 911 strives to provide the best possible 9-1-1 service to all constituents.